877game Privacy Policy – How We Handle Your Personal Data

1 Overview and Scope of This Policy

This Privacy Policy explains how 877game ("877game", "we", "us", "our") collects, stores, processes, and protects the personal information of individuals who register, access, or use the 877game online betting and gaming platform available at 877game.biz.

We know that privacy can feel like a topic full of legal language and vague reassurances. Our aim with this policy is to be genuinely transparent — to tell you in clear terms exactly what happens with the information you give us when you sign up and use 877game, so you can make an informed decision about whether you are comfortable with how we operate. If anything here is unclear, our support team is available 24/7 and can walk you through any section in plain Urdu or English.

By registering an account with 877game or using any part of the 877game platform, you confirm that you have read this Privacy Policy and consent to the data practices it describes. This policy should be read alongside the 877game Terms and Conditions, which govern the overall use of the platform.

2 Personal Data We Collect

877game collects personal data in two categories: information you provide to us directly, and information we gather automatically through your use of the platform. The following tables set out what we collect and why we need it.

2.1 Information You Provide Directly

2.2 Information We Collect Automatically

3 How We Collect Your Information

877game collects your personal data through the following channels:

• Direct registration: When you create a 877game account, you provide your name, mobile number, and other registration details directly through the registration form.
• Deposits and withdrawals: When you make a deposit or request a withdrawal, your payment details are captured and processed by our payment systems. 877game does not store full card numbers — card payments are processed via PCI-compliant payment gateways.
• Identity verification: When 877game requests identity documents — which may happen at registration or before your first withdrawal — you submit those documents directly to our compliance team via the secure verification portal.
• Platform usage: Automatically, as you browse and use the 877game platform. Your device and browser transmit technical information with every page request, and our systems log your activity for security and analytics purposes.
• Customer support: When you contact 877game via live chat or email, the content of those communications is stored as part of your account record.
• Cookies and tracking technologies: Via cookies placed on your device when you visit 877game.biz. See Section 8 for full details.

4 How 877game Uses Your Personal Data

877game processes your personal data only for specific, legitimate purposes. We do not use your data in ways that you would not reasonably expect given the nature of our service. The primary purposes for which 877game uses your data are:

4.1 Operating Your Account

The most fundamental use of your data at 877game is simply running your account. Your identity data is used to create your account, your contact data is used to communicate with you about your account, and your financial data is used to process your PKR deposits and withdrawals. Without this data, we cannot provide you with the 877game service.

4.2 Processing Bets and Transactions

Your betting activity and transaction history are stored to process and settle your bets correctly, maintain accurate balance records, and provide you with a full history of your activity on the platform. This data is also used to detect unusual transaction patterns that might indicate fraud or account compromise.

4.3 Legal and Regulatory Compliance

Like all financial services operators, 877game has legal obligations that require data collection and retention. These include Know Your Customer (KYC) requirements, Anti-Money Laundering (AML) monitoring, and the ability to respond to lawful requests from relevant authorities. 877game processes and retains data as required to meet these obligations, even after an account is closed.

4.4 Platform Improvement and Analytics

Aggregated and anonymised usage data helps 877game understand how the platform is used, which features are most popular, where technical issues arise, and how the mobile experience can be improved for Pakistani users. Analytics data is not tied to individual member profiles in the form used for product analysis.

4.5 Security and Fraud Prevention

877game uses your data — including your device information, login patterns, and transaction history — to detect and prevent fraud, account takeovers, multiple account abuse, and other security threats. This is done in the interests of protecting all 877game members, not just individual accounts.

4.6 Customer Support

Your account history, transaction records, and prior support communications are used by the 877game support team to resolve your queries efficiently and accurately. Having a full picture of your account history means our team can help you faster and more effectively than if they were working with incomplete information.

5 When and With Whom We Share Your Data

877game does not sell your personal data to any third party under any circumstances. Period. The commercial exploitation of member data is not part of how 877game operates and never will be. That said, 877game does share data in a limited number of situations where it is necessary to operate the platform or comply with legal obligations:

5.1 Payment Service Providers

When you make a deposit or withdrawal, 877game shares the necessary financial data with the relevant payment service provider — Easypaisa, JazzCash, NayaPay, SadaPay, or the relevant card payment gateway. These providers receive only the data they need to process your transaction and are bound by their own data protection obligations as regulated financial entities in Pakistan.

5.2 Identity Verification Partners

877game uses regulated third-party services to assist with identity verification and KYC compliance. When you submit identity documents, they may be processed by a verification partner. These partners operate under strict data processing agreements and are not permitted to use your data for any purpose beyond the verification service they provide to 877game.

5.3 Technology and Infrastructure Providers

877game's platform runs on cloud infrastructure, uses licensed software, and integrates data feeds and analytics tools provided by third parties. These providers may have access to platform data as part of delivering their services. All such providers are bound by confidentiality obligations and data processing agreements that restrict their use of 877game member data.

5.4 Legal Authorities

If 877game receives a lawful request from a relevant authority — a court order, a regulatory investigation, or a formal law enforcement request — we may be required to share specific member data in compliance with that request. In such cases, 877game will share the minimum data required to satisfy the legal obligation and will notify the affected member where legally permitted to do so.

6 How 877game Protects Your Data

Data security at 877game is not a checkbox exercise. Given that we handle financial transactions and personally identifiable information for hundreds of thousands of Pakistani members, security is a genuine operational priority. The measures 877game has in place include:

• SSL/TLS encryption: All data transmitted between your device and 877game.biz is encrypted using industry-standard SSL/TLS protocols. The padlock icon in your browser confirms this encryption is active during every session.
• Encrypted data storage: Sensitive member data — including CNIC details and financial information — is stored in encrypted form. Even in the unlikely event of a server breach, this data would not be readable without the encryption keys.
• Access controls: Access to member personal data within the 877game organisation is restricted on a strict need-to-know basis. Staff who do not need to see your data to perform their role cannot access it.
• Two-factor authentication: 877game supports and encourages the use of mobile OTP verification for account login, adding an additional layer of security beyond the password alone.
• Fraud monitoring: Automated systems monitor account activity for patterns consistent with fraud, account takeover, or unusual behaviour. Suspicious activity triggers an immediate internal alert and review.
• Regular security reviews: 877game conducts periodic security reviews of its platform, infrastructure, and data handling processes to identify and address vulnerabilities before they can be exploited.

7 How Long We Keep Your Data

877game does not keep your personal data for longer than is necessary for the purposes for which it was collected. Retention periods vary depending on the type of data and the reason for which it was collected:

When data is no longer required, it is deleted or irreversibly anonymised. Anonymised data — where it is no longer possible to identify you from the data — may be retained indefinitely for statistical purposes.

8 Cookies and Tracking Technologies

877game uses cookies — small text files stored on your device — to make the platform function correctly and to improve your experience. Here is what the different types of cookies on 877game do:

8.1 Strictly Necessary Cookies

These cookies are essential for the 877game platform to function. They include your session cookie (which keeps you logged in during a session), security cookies, and cookies that remember items in your bet slip. You cannot opt out of strictly necessary cookies without disabling the platform entirely.

8.2 Functional Cookies

Functional cookies remember your preferences — for example, your preferred odds format (decimal or fractional), language settings, and display preferences. They are not essential to platform operation but improve your experience. You can opt out of these without affecting core platform functionality.

8.3 Analytics Cookies

877game uses analytics cookies to understand how members use the platform — which pages are visited most, where users encounter errors, how navigation flows are being used. This data is aggregated and used to improve the platform. Analytics cookies do not identify you individually to third-party analytics tools — only pseudonymised identifiers are shared.

8.4 Managing Your Cookie Preferences

You can manage or disable non-essential cookies through your browser settings or through the cookie preference centre available via the cookie consent banner when you first visit 877game.biz. Please note that disabling cookies may affect the functionality and performance of the 877game platform on your device.

9 Your Rights Over Your Personal Data

You have genuine, actionable rights over the personal data that 877game holds about you. These are not abstract legal principles — if you want to exercise any of these rights, you can do so by contacting 877game support and we will act on your request within a reasonable timeframe.

To exercise any of these rights, contact the 877game privacy team at support@877game.biz with the subject line "Privacy Rights Request". Please include your registered mobile number so we can verify your identity before acting on the request. We will acknowledge your request within 5 business days and complete it within 30 days.

10 Marketing Communications

877game may send you promotional communications — including information about new betting markets, upcoming tournaments, bonus offers, and platform updates — via SMS to your registered Pakistani mobile number or email. We will only send marketing communications where you have consented to receive them during registration or through subsequent communication preferences.

You can withdraw your consent to marketing communications at any time. To opt out, you can:

• Reply STOP to any SMS message from 877game;
• Click the unsubscribe link in any promotional email;
• Update your communication preferences in your 877game account settings;
• Contact 877game support and request removal from all marketing lists.

Opting out of marketing does not affect your ability to receive transactional communications related to your account — for example, deposit confirmations, withdrawal notifications, OTP codes, and support responses. These operational messages are necessary for the functioning of your account and cannot be opted out of while your account is active.

11 Children and Minors

877game is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If 877game discovers that a minor has registered and we have inadvertently collected their data, we will immediately close the account, delete or anonymise all associated personal data as far as legally possible, and refund any deposits made. Age verification checks are conducted as part of the 877game registration and KYC process specifically to prevent underage access.

If you are a parent or guardian and believe that a minor may have registered with 877game, please contact our support team immediately at support@877game.biz. We take this seriously and will act promptly on any such notification.

12 Changes to This Privacy Policy

877game reviews this Privacy Policy regularly and may update it to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this policy — changes that affect your rights or how we use your data in a significant way — we will notify you via the email or mobile number associated with your account at least 14 days before the changes take effect, unless an urgent update is required for legal or security reasons.

The "Last Updated" date shown at the top of this policy will always reflect when the most recent changes were made. We encourage you to review this policy periodically. Continued use of the 877game platform after notification of policy changes constitutes your acceptance of those changes.

13 How to Contact Us About Privacy

If you have questions, concerns, or requests relating to this Privacy Policy or the way 877game handles your personal data, please get in touch using the details below. Our privacy team is committed to responding clearly and promptly to all data-related enquiries from 877game members.